Privacy Policy

Last updated: 28 October 2026

Who We Are

Dhī Chess Academy operates the website at https://dhichess.com and is based in Bengaluru, India. This Privacy Policy explains what information we receive when you interact with our website or submit an enquiry, and how we handle that information.

What Information We Collect

This website is an informational static website. We do not use user accounts, logins, cookies, or third-party advertising trackers.

When you submit an enquiry through our online form or contact us directly via WhatsApp or email, we collect only the information you choose to provide:

  • Your Full Name
  • Contact Details: Your email address and WhatsApp / phone number.
  • Country of Residence: Used to recommend suitable batch timings across time zones and provide applicable fee structures.
  • Enquiry Category: Whether you are enquiring about coaching for children aged 5–14, adult learners, or an in-person institutional programme in Bengaluru.
  • Optional Chess Information: Self-identified playing level and any additional notes or questions you share.

We do not collect child dates of birth, physical home addresses, government IDs, or payment card details through this website.

How We Process Enquiries

When our live enquiry form is active on the website, submissions are relayed through Web3Forms as a form processor. When you submit the form, your inputs are transmitted over an encrypted HTTPS connection to Web3Forms, which converts the submission into an email delivered directly to our official inbox (hello@dhichess.com). Web3Forms acts solely as a technical relay for inbound email notifications and does not sell or rent contact information.

How We Use Your Information

We use the details you submit exclusively to:

  • Respond directly to your question or coaching enquiry
  • Share appropriate pathway recommendations, batch timings, and fee structures based on your country of residence
  • Coordinate trial sessions or enrollment if you decide to proceed

We do not share, sell, or rent your personal information to third parties for commercial marketing.

Data Retention and Your Deletion Rights

We retain enquiry emails and correspondence only as long as necessary to assist with your enquiry or manage active enrollment.

You have the right to request access to or deletion of any contact information we hold about you. To request deletion, send an email to hello@dhichess.com with the subject line "Data Deletion Request", and we will promptly remove your enquiry details from our records.

Direct Contact Channels

If you have questions regarding this Privacy Policy or prefer direct communication, contact us:

Changes to This Policy

We may periodically review and update this Privacy Policy. Any modifications will be posted directly on this page with an updated revision date.

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